Hospitality first
A warm, consistent coffee moment is the product. Technology exists to protect it.
KALIM COFFEE / INVESTOR OVERVIEW / CANADA
From bean
to big dream.
We are building a coffee company in deliberate layers: prove a great coffee shop, connect the order-to-cup operation, then earn the right to automate more of it.
GOOD MOOD.
GOOD COFFEE.BUILD · LEARN · KEEP GOING
GOOD COFFEE.BUILD · LEARN · KEEP GOING
Investor overview · September 2026Planning case · Canadian dollars · All forward-looking figures are assumptions
01 / THE THESISMAKE THE FIRST CUP COUNT
A founder’s journey, made operational
Start with a cup.
Prove the system.
Kalim Nguyen carried coffee through more than 25 countries, brewing by hand and sharing cups with the people he met. Those small moments shaped one lasting belief: technology should make hospitality more dependable, not less human.
From bean to big dream is the operating thesis too. First prove demand and unit economics in one carefully selected Canadian first-store market. Then use what the coffee shop teaches us to improve Kalims, KalimPOS, recipes, inventory and service. Expand only when the evidence supports it.
Read Kalim’s storyEvidence before scale
One well-run store is the test bed; a multi-location rollout is earned with results.
One connected loop
Every order should connect the guest, menu, team, preparation and learning.
02 / THE SYSTEMFROM CONNECTED ORDERS TO SUPER INTELLIGENT
The same order stream, more capable at each step
Build the loop
before the robot.
The long-range ambition is a coffee shop that can receive an order online, at a kiosk or by voice; understand it; prepare the drink with robotics; and coordinate pickup. The connected order flow is the practical foundation. Voice service and robotic preparation are future development stages.
WORKING FOUNDATION · INTERNAL ORDER TESTS
Connect the guest and store.
Kalims submits digital orders into KalimPOS; staff review and prepare them with the store’s menu and live order displays. The flow has been exercised in internal tests. Reliability, operating controls and repeatability still need to pass a real-store pilot.
APP + POS + LIVE ORDER FLOWNEXT DEVELOPMENT STAGE
Make ordering conversational.
Voice ordering is a planned next step for drive-through and in-store kiosk use: capture the request, confirm size and customizations, then route it through the same order system.
VOICE + CONFIRMATION + HANDOFFLONG-TERM VISION
Automate repeatable service.
Super Intelligent could eventually coordinate robotic drink preparation and pickup. This is a long-range product ambition, not a capability represented as available today; feasibility and economics must be proven in stages.
AI ORCHESTRATION + ROBOTICSThe first business is a coffee shop. The software roadmap is designed to support better operations first; external software revenue is not included in the Year 1 planning case.
03 / THE OPPORTUNITYCANADIAN DEMAND MUST STILL BE PROVEN
A resilient daily ritual, rethought for Canada
Coffee is familiar.
The experience can move forward.
Kalim sits where daily coffee, convenient ordering and operational technology meet. National coffee consumption and Canada’s population are context for the opportunity—not a forecast of Kalim’s reach or a substitute for measured traffic and paid customer demand.
of Canadian adults surveyed drank coffee the previous day in the Coffee Association of Canada’s Winter 2025 study.
Coffee Association of Canada ↗Canada’s estimated population on July 1, 2026, according to Statistics Canada; national context, not Kalim’s addressable market.
Statistics Canada ↗INITIAL BUSINESS MODEL
01 Store-led coffee, tea, cold drinks and food
02 Whole beans and merchandise as supporting sales
03 Connected apps and operating workflows
04 Future automation only after proof
Customer groups—nearby workers, shoppers and coffee-community discovery—are planning hypotheses. Validate with paid orders, conversion and 30-day repeat.
04 / PROOF BEFORE EXPANSIONTHE FIRST STORE IS THE TEST BED
A gated path, not a leap of faith
Learn in the coffee shop.
Earn the next step.
Validate & fund
Test paid customer demand, finalize a viable site and scope, close the opening capital plan, and confirm permits, quotes and operating readiness.
GATE · DEMAND + SITE + FUNDINGOpen carefully
Subject to approvals and financing: build out, train, soft-launch, and measure service, product mix, labour, waste and guest feedback.
GATE · SAFE, MEASURED LAUNCHStabilize the unit
Track ticket, repeat rate, peak pickup time, contribution, staffing coverage, inventory loss and weekly cash. Harden the apps and recovery controls.
GATE · REPEATABLE OPERATIONSProve repeatability
Review whether the store can sustain positive cash after debt, and whether service quality holds as volume changes. Only then model another location or broader software use.
GATE · EVIDENCE BEFORE SCALEPROPOSED PILOT GATES · NOT YET ACHIEVED
250
paid pilot orders before committing to a lease
<4 min
standard pickup time through measured peaks
35%
30-day repeat-customer target
05 / UNIT ECONOMICS & CAPITALCAD · SEPTEMBER 2026 PLAN
A conservative, testable first-store case
Make the math
earn its place.
These are management planning assumptions, not operating results or a guarantee. Validate the ticket, margin, labour roster, occupancy and financing terms before capital is committed.
Planning mix of drinks, food and premium/retail; validate with paid orders.
At a 65% assumed contribution margin on the illustrative ticket.
Estimated before debt service; based on $32,725 monthly fixed costs.
Estimated including an assumed $100,000 loan at 10% over 60 months.
YEAR 1 · ILLUSTRATIVE PLANNING CASENOT ACTUAL TRACTION
Sales$598.5KCAD
Operating EBITDA−$3.7Kbefore financing, tax & working-capital timing
Cash change after assumed debt service−$29.2Kexcludes tax, capex and working-capital timing
The model assumes a ramp from 95 to 225 daily transactions. It does not include second-store revenue, software subscriptions or an external automation business.
Opening capital plan
CAD $210,000
total plan
50%
$105,000 · setup and opening
50%
$105,000 · liquidity reserve
REPORTED FUNDING STATUS · MANAGEMENT PLAN
$70,000 founder cash reported by management
$100,000 ATB financing discussion; subject to underwriting, not an approval
$40,000 remaining gap to close before opening
Use of funds includes fit-out, coffee equipment, furniture/hardware/signage, deposits/permits, opening stock/training and contingency. Confirm costs against written quotes.What sits behind these estimates
The ticket and 65% contribution margin are illustrative; fixed costs include an estimated staffing model and occupancy. Break-even uses a 30-day month. The loan case is an assumption, not an offer. Forecasts exclude taxes, maintenance capital expenditure and working-capital timing. Site selection, rent, roster coverage, payment costs, insurance, permits and final supplier quotes can materially change these figures.
Trust is part of the product
Grow with
good controls.
A coffee shop that handles money, food and customer orders has to be dependable before it becomes ambitious. Kalim’s first phase pairs customer demand with disciplined site, safety, cash and technology checks.
- Confirm local demand, lease terms and build-out quotes before commitments.
- Complete food-safety approvals, staff training and operating procedures before opening.
- Test permissions, payment reversals, order reconciliation and backup restoration in the connected apps.
- Track weekly cash, waste, labour and service quality; defer expansion if the unit misses its gates.
THE DREAM KEEPS MOVING
From bean to big dream.
Let’s build what comes next.
Kalim Coffee is looking for thoughtful conversations with potential investors, pilot partners and operators who believe better systems can create better coffee moments.